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our mission & purpose

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About the CIGO Association

 

The  Certified Information Governance Officers (CIGO) Association is an international certifying organization for IG professionals. After the Covid-19 outbreak, industry leaders saw the need for a 100% online IG training and certification testing program. 


Also, there was a need to establish a series of certifications in specialty areas that go beyond a basic IG certification. So we have created not only the CIGO™ certification but also special additional certifications in vertical markets, as well as IG sub-disciplines like Privacy and Information Security. And we'll continue to add to our offerings with coming certifications in additional areas of IG.   


Through our partnership with the Institute for Information Governance, the world's leading provider of IG training, we offer expert training that meets the highest standards, so that IG professionals and be evaluated, accredited and recognized according to the highest standards, established by leading IG experts worldwide.


CIGO Association's mission is to develop and administer the professional certification of IG Officers and Managers, which includes our series of challenging and comprehensive examinations and certification maintenance program. CIGOA serves as the certifying body for IG professionals globally. 


CIGOA's members may obtain specialty designations, or simply maintain the generalist  CIGO™ certification. Those coming designations include CIGO/L (Legal), CIGO/H (Healthcare), CIGO/P (Data Privacy), and CIGO/S (Information Security), and CIGO/A (Analytics). We will add specialty designations to grow the field of IG, serve the IG community, and reflect the special skill sets of our members.  


The Value of Being a Certified Information Governance Officer 


Industry surveys continue to show a strong correlation and value proposition for IG professionals who achieve the CIGO™ designation. The candidate’s belief that this esteemed credential will provide for enhanced professionalism and personal growth is a significant factor in the overall decision to become a  CIGO™. The IG knowledge gained through the certification examination preparation process, and elevation of confidence that is achieved as a result of mastering related competencies, is directly related to the CIGO's ability to be successful in higher-level IG positions with attractive salaries. 


In a world filled with daily reports of data and privacy breaches, increasing compliance demands, as well as opportunities to capitalize on the value of information, the  CIGO™ designations are a worthwhile and prudent investment for IG professionals and leading organizations worldwide. 


Find out more

CIGO Association Board of governors

    Board of Governors

    CIGOA is in compliance with ISO/IEC 17024

    ISO/IEC 17024: Conformity assessment - General requirements for bodies operating certification of persons is an International Standard which specifies criteria for the operation of a Personnel Certification Body (also known as a certification body for persons). The standard includes requirements for the development and maintenance of the certification scheme for persons upon which the certification is based.  


    CIGO Association has established a qualified and highly-esteemed Board of Governors to oversee the testing and certification process, in compliance with ISO/IEC 17024.


    Members include:


    Scott Allbert CIP FAI General Data Protection Services

    Richard Berlin MBA, IGP, Director - Unum    

    Bryn Bowen CRM,  Practice Group Leader - Legal Risk at Intapp 

    Baird Brueseke CIP, IGP eVisit telehealth

    Monica Crocker CRM, PMP, CIP  Operational Risk Consultant, Wells Fargo

    Dr. Patricia Franks PhD, CA, CRM, IGP, MARA Program Coordinator, San Jose State U

    Leigh Isaacs  CIP, IGP, Sr. Director, Information Governance & DLA Piper LLP

    Dennis Kessler  Global Head of Data Governance at Amazon GREF 

    Doug Laney, Infonomics pioneer & author of Infonomics, West Monroe Partners

    Paula Lederman MLS, MBA Partner, IMERGE Consulting & U of Toronto (Canada)

    Rafael Moscatel, CIPM, CRM, IGP  Managing Director, IG, Compliance & Privacy Partners   

    Teresa Schoch MS, JD, CIPP/US/E, CIPM, CRM, IGP  Axiom Legal Services

    George Socha JD, EDiscovery pioneer, co-creator of the EDRM & IG Reference Model

    Dr. Pieter van der Walt MDQM, Data Integrity Manager, Discovery Limited (South Africa)    


    Chair: Robert Smallwood MBA CIP IGP, Institute for IG,  IG World, author of Information Governance


     




    director of administration

    Martin Keen

    Martin Keen has worked as an Editor and Events Coordinator at IGWorld magazine, and as the HUD Coordinator, Hedge Funds Analyst, and IT Coordinator for a major real estate firm; also, he was a Technical Project Consultant developing technical proposals for NASA Small Business Innovation Research (SBIR) submissions.


    He earned his Bachelor of Science in Communications from James Madison University, and holds a certificate from the New York Institute of Finance. 


    Mr. Keen is currently working with the members of the North San Diego County Small Business Development Center and the members of the Virginia chapter of the Service Corps of Retired Executives (SCORE) on the development of Micro-Sheets. Martin currently resides in Southern California. He can be reached at: martin@cigoa.org


    Code of Professional Conduct

    CIGO Association Code of Professional Conduct

    Certified Information Governance Officers are required to uphold this Code of Professional Conduct. 


    Certified persons who fail to comply with this Code of Professional Conduct are subject to –  Certified Information Governance Officer disciplinary procedures which may result in sanctions, including without limitation loss of certification.   


    As a  CIGO™ – Certified Information Governance Officer, I agree to: 


    1.Provide complete and accurate information when applying for certification and re-certification and otherwise as requested by the CIGOA, Certified IG Professional Governing Board or certification staff.


    2.Comply with the rules and procedures applicable to the administration of any exam offered by the CIGO Association.


    3.Abide by the CIGOA – Certified Information Governance Officer Governing Board policies as presented in the  CIGO™ Candidate Handbook.  


    4.Use any intellectual property (e.g. logo, designation) of the CIGOA – Certified Information Governance Officer Association only in an authorized and approved manner.


    5.Refrain from behavior that may compromise the integrity or reputation of the certification or the Certified Information Governance Officer Association (CIGOA ). This includes revealing any specific questions or answers on the CIGO series of exams, which, if proven, may result in expulsion from CIGOA and loss of certification. 


    6.Perform professional information Governance related duties in accordance with law and in a professional manner. 


    To be signed by the applicant at the time of certification and re-certification. 

    Privacy Policy

     

    Effective: June 1, 2020

     

    Who We Are

    We are the Certified Information Governance Officers Association (CIGOA), a company registered in the United States whose registered address is at: 727 E San Ysidro Blvd, San Ysidro, CA 92173 and  we respect  your privacy. This policy describes how we use your personal  information. 


    Personal Information 


    Generally, you can visit the CIGOA.org website without revealing any personal  information about yourself. There are times, however, when we may need  information from you. Personal information like your name, address,  telephone number, and e-mail address is obtained only when voluntarily  submitted, such as when you respond to user surveys, register for  programs or events or purchase training, examinations, books or software. Information that you  supply will relate to the customer relationship that CIGOA has with you  or your organization. 


    When you use our website or apps and purchase  or use our products and/or services, you trust us with your information. There are many ways this information can help us to make our service  better, for instance, we can remember your details so it's  easier for you to use the service/website.



    How We Use It


    If  you choose to provide personal information via the Internet that we request, we intend to let you know how that information will be used.  CIGO Association l use your personal information to fulfill  subscription requests and orders for materials and services made online  and to provide other services you request. We may also use the  information you supply to: 

    • Make the website easier for you to use by not having to enter information more than once. 
    • Help us customize content most relevant to you. 
    • Notify you about important news concerning CIGO Association, including new products and services as well as association announcements. 


    In  the process of administering our site, we maintain and track usage  through web server logs. Web server logs provide such information as  what types of browsers are accessing our site, what pages receive high  traffic, and the times of day our servers experience significant load.  We use this information to improve the content and navigation features  of our site. It is not used to personally identify you. 



    How We Share It


    We  will not sell, rent, or lease to others telephone numbers or e-mail  addresses. We will share the personal data you provide only with other CIGOA.org entities and/or business partners who are acting on our behalf for  the uses described above, except as provided below (see Consent).


    How to Review/Revise Your Info

    Registered  users of the CIGOA.org website may review and make changes to  their personally identifiable information in their profile  International will use and share the personally identifiable  information you provided to us in ways related to those described above.  We reserve the right to disclose any and all pertinent customer  information to law enforcement or other government officials as we, in  our sole discretion, believe necessary or appropriate. 


    Our Commitment to Data Security 

    CIGO Association is concerned about the security of your information. To  prevent unauthorized access or disclosure, maintain data accuracy, and  ensure the appropriate use of information, we have put in place  reasonable physical, electronic, and managerial procedures to safeguard  and secure the information we collect online. We use industry standard  SSL encryption technology and Verisign certificates when collecting or  transferring sensitive data such as credit card information, and we do  not store credit card data on our servers. 



    External Links

    Links  to third-party websites from CIGOAA.org are provided solely as a  convenience to you. If you use these links, you will leave the CIGOA.org  site. We do not assume responsibility for any of these sites, their  content, or their privacy policies. CIGO Association does not endorse  or make any representations about them or any information, products or  materials found there, or any results that may be obtained from using  them. If you decide to access any of the third-party sites linked to the  CIGOA.org site, you do so at your own risk.



    Cookies & Website Use 

    There  are various technologies, including one called "cookies," which can be  used to provide tailored information from a Web site. A cookie is an  element of data that a website can send to your browser, which may then  store it on your system. Some CIGOA.org pages use cookies or other  technologies so that we can better serve you when you return to our  site. We do not use cookies or similar technology to cross-relate  personal information about our visitors. You can set your browser to  notify you when you receive a cookie, giving you the chance to decide  whether to accept it. For more information, please refer to user  information provided with your web browser. 


    When you use our website or apps and purchase  or use our products and/or services, you trust us with your information. There are many ways this information can help us to make our service  better, for instance, we can remember your details so it's  easier for you to use the service/website.


    But we respect your  privacy and we value the trust you've placed in us by sharing your information. This privacy policy sets out the way we use your  information arising from your use of our websites and our apps or purchase or use of our products and/or services, as well  as registering an account with us: including what we collect, how we collect it, how we use it, why we use it, who we share it with and the rights to which you may be entitled.


    We have tried to construct this Privacy Policy to be as clear and direct as possible,  however there are contact details at the end of this policy if you have  any questions or anything is unclear.
     

    Your Acceptance of These Terms 

    By  using the CIGOA.org website, you signify your assent to this Privacy  Statement. If CIGO Association updates or changes this Privacy  Statement, the changes will be made on this page. Your continued use of  this website following the posting of changes to this Privacy Statement  will mean you accept those changes. 



    Notification

    Members will be notified of changes to this privacy policy by e-mail. 



    How to Contact Us

    Should you have questions or concerns about this Privacy Statement, please email us.

    BY DISCLOSING THE INFORMATION TO US, YOU AGREE TO THE TERMS OF THE POLICY.
    -------------------------------------


     

    Privacy Notice for California Residents

    This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the  information contained in the Privacy Statement of CIGO Association and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply  with the California Consumer Privacy Act of 2018 (“CCPA”) and other  California privacy laws.  Any terms defined in the CCPA have the same  meaning when used in this notice.


    Information We Collect

    We collect information that identifies, relates to, describes,  references, is capable of being associated with, or could reasonably be  linked, directly or indirectly, with a particular consumer or device  (“personal information”). In particular, we have  collected the following categories of personal information from  consumers within the last twelve (12) months:


      Category Examples Collected   A. Identifiers. A real name, alias, postal address, unique  personal identifier, online identifier, Internet Protocol address, email  address, account name, Social Security number, driver's license number,  passport number, or other similar identifiers. YES   B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). A name, signature, Social Security number,  physical characteristics or description, address, telephone number,  passport number, driver's license or state identification card number,  insurance policy number, education, employment, employment history, bank account number, credit card number, debit  card number, or any other financial information, medical information, or  health insurance information. Some personal information included in  this category may overlap with other categories.  B. Protected classification characteristics under California or federal law. Age (40 years or older), race, color,  ancestry, national origin, citizenship, religion or creed, marital  status, medical condition, physical or mental disability, sex (including  gender, gender identity, gender expression, pregnancy or childbirth  and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial  genetic information). C. Commercial information. Records of personal property, products or  services purchased, obtained, or considered, or other purchasing or  consuming histories or tendencies.    D. Biometric information. Genetic, physiological, behavioral, and  biological characteristics, or activity patterns used to extract a  template or other identifier or identifying information, such as,  fingerprints, faceprints, and voiceprints, iris or retina scans,  keystroke, gait, or other physical patterns, and sleep, health, or  exercise data.  E. Internet or other similar network activity. Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.  F. Geolocation data. Physical location or movements.   G. Sensory data. Audio, electronic, visual, thermal, olfactory, or similar information. H. Professional or employment-related information. Current or past job history or performance evaluations.   I. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34  C.F.R. Part 99)). Education records directly related to a  student maintained by an educational institution or party acting on its  behalf, such as grades, transcripts, class lists, student schedules,  student identification codes, student financial information,   or student disciplinary records.  J. Inferences drawn from other personal information. Profile reflecting a person's preferences,  characteristics, psychological trends, predispositions, behavior,  attitudes, intelligence, abilities, and aptitudes. 

      

    Personal information does not include:

    • Publicly available information from government records.
    • De-identified or aggregated consumer information.
    • Information excluded from the CCPA's scope, like:         
      • health or medical information covered by the Health  Insurance Portability and Accountability Act of 1996 (HIPAA) and the  California Confidentiality of Medical Information Act (CMIA) or clinical  trial data;
      • personal information covered by certain sector-specific  privacy laws, including the Fair Credit Reporting Act (FRCA), the  Gramm-Leach-Bliley Act (GLBA) or California Financial Information  Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

    We obtain the categories of personal information listed above from the following categories of sources:

    • Directly from our clients or their agents. For example, from  documents that our clients provide to us related to the services for  which they engage us.
    • Indirectly from our clients or their agents. For example,  through information we collect from our clients in the course of  providing services to them.
    • Directly and indirectly from activity on our website. For example, from submissions through our website  portal or website usage details collected automatically.
    • From third-parties that interact with us in connection with the  services we perform. For example, from agencies when we prepare  readiness assessments for projects that receive government funding.


    Use of Personal Information

    We may use or disclose the personal information we collect for one or more of the following business purposes:

    • To provide you with information, products or services that you request from us.
    • To provide you with email alerts, event registrations and other  notices concerning our products or services, or events or news, that may  be of interest to you.
    • To carry out our obligations and enforce our rights arising from  any contracts entered into between you and us, including for billing  and collections.
    • To improve our website and present its contents to you.
    • For testing, research, analysis and product development.
    • As necessary or appropriate to protect the rights, property or safety of us, our clients or others.
    • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
    • As described to you when collecting your personal information or as otherwise set forth in the CCPA.
    • To evaluate or conduct a merger, divestiture, restructuring,  reorganization, dissolution, or other sale or transfer of some or all of  our assets, whether as a going concern or as part of bankruptcy,  liquidation, or similar proceeding, in which personal         information held by us is among the assets transferred.


    We will not collect additional categories of personal information or  use the personal information we collected for materially different,  unrelated, or incompatible purposes without providing you notice.


    Sharing Personal Information

    We may disclose your personal information to a third party for a  business purpose.  When we disclose personal information for a business  purpose, we enter a contract that describes the purpose and requires the  recipient to both keep that personal  information confidential and not use it for any purpose except  performing the contract.


    We disclose your personal information for a business purpose to the following categories of third parties:

    • Our affiliates.
    • Service providers.
    • Third parties to whom you or your agents authorize us to  disclose your personal information in connection with products or  services we provide to you.

    In the preceding twelve (12) months, we have not sold any personal information.


    Your Rights and Choices

    The CCPA provides consumers (California residents) with specific  rights regarding their personal information. This section describes your  CCPA rights and explains how to exercise those rights.


    Access to Specific Information and Data Portability Rights

    You have the right to request that we disclose certain information to  you about our collection and use of your personal information over the  past 12 months. Once we receive and confirm your verifiable consumer  request, we will disclose to you:

    • The categories of personal information we collected about you.
    • The categories of sources for the personal information we collected about you.
    • Our business or commercial purpose for collecting or selling that personal information.
    • The categories of third parties with whom we share that personal information.
    • The specific pieces of personal information we collected about you (also called a data portability request).
    • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:         
      • sales, identifying the personal information categories that each category of recipient purchased; and
      • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.


    Deletion Request Rights

    You have the right to request that we delete any of your personal  information that we collected from you and retained, subject to certain  exceptions. Once we receive and confirm your verifiable consumer  request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.


    We may deny your deletion request if retaining the information is necessary for us or our service providers to:

    1. Complete the transaction for which we collected the personal  information, provide a good or service that you requested, take actions  reasonably anticipated within the context of our ongoing business  relationship with you, or otherwise perform our         contract with you.
    2. Detect security incidents, protect against malicious, deceptive,  fraudulent, or illegal activity, or prosecute those responsible for  such activities.
    3. Debug products to identify and repair errors that impair existing intended functionality.
    4. Exercise free speech, ensure the right of another consumer to  exercise their free speech rights, or exercise another right provided  for by law.
    5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
    6. Engage in public or peer-reviewed scientific, historical, or  statistical research in the public interest that adheres to all other  applicable ethics and privacy laws, when the information's deletion may  likely render impossible or seriously impair the research's achievement, if you previously provided informed  consent.
    7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
    8. Comply with a legal obligation.
    9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.


    Exercising Access, Data Portability, and Deletion Rights

    To exercise the access, data portability, and deletion rights  described above, please submit a verifiable consumer request to us by either email or phone (listed below). 


    Only you or a person registered with the California Secretary of  State that you authorize to act on your behalf, may make a verifiable  consumer request related to your personal information. You may also make  a verifiable consumer request on behalf of your minor child.


    You may only make a verifiable consumer request for access or data  portability twice within a 12-month period. The verifiable consumer  request must:

    • Provide sufficient information that allows us to reasonably  verify you are the person about whom we collected personal information  or an authorized representative.
    • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.


    We cannot respond to your request or provide you with personal  information if we cannot verify your identity or authority to make the  request and confirm the personal information relates to you.  Making a  verifiable consumer request does not require     you to create an account with us.  We will only use personal  information provided in a verifiable consumer request to verify the  requestor's identity or authority to make the request.


    Response Timing and Format

    We endeavor to respond to a verifiable consumer request within 45  days of its receipt.  If we require more time (up to 90 days), we will  inform you of the reason and extension period in writing.  If you have  an account with us, we will deliver  our written response to that account.  If you do not have an account  with us, we will deliver our written response by mail or  electronically, at your option.  Any disclosures we provide will only  cover the 12-month period preceding the verifiable  consumer request's receipt.  The response we provide will also  explain the reasons we cannot comply with a request, if applicable.  For  data portability requests, we will select a format to provide your  personal information that is readily useable and should allow you to transmit the information from one  entity to another entity without hindrance.


    We do not charge a fee to process or respond to your verifiable  consumer request unless it is excessive, repetitive, or manifestly  unfounded.  If we determine that the request warrants a fee, we will  tell you why we made that decision and provide you with a cost estimate before completing your request.


    Non-Discrimination

    We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:


    • Deny you goods or services.
    • Charge you different prices or rates for goods or services,  including through granting discounts or other benefits, or imposing  penalties.
    • Provide you a different level or quality of goods or services.
    • Suggest that you may receive a different price or rate for goods  or services or a different level or quality of goods or services.


    Changes to Our Privacy Notice

    We reserve the right to amend this privacy notice at our discretion  and at any time. When we make changes to this privacy notice, we will  notify you by email or through a notice on our website homepage.


    Contact Information

    If you have any questions or comments about this notice, our Privacy  Statement, the ways in which we collect and use your personal  information, your choices and rights regarding such use, or wish to  exercise your rights under California law, please do not hesitate to contact us at:


    Phone:  (888) 325-5914
    Website:www.cigoa.org

    Email: Privacy@cigoa.org
    Postal Address: CIGO Association
    Attn: Privacy Department
    727 E San Ysidro Blvd., #1605, San Ysidro, CA 92173 

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